Super Bowl FAQs: How to stream the game on NBC Sports

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NBC Sports will have blanket coverage of Super Bowl LII throughout the day on Feb. 4, culminating with the game broadcast at 6 p.m. ET. Viewers can watch the game on NBC or stream it on NBCSports.com and the NBC Sports app. NBCSports.com also has full coverage of the Super Bowl leading into the game, as well as the game stream and video of every ad. While we can’t tell you who will win the big game, we have answers to many of your streaming questions below.

GETTING STARTED

Q: What do I need to watch video on NBCSports.com/Live

A: In order to watch any video on NBCSports.com/Live, you must have a recent browser that supports HTML5 Media Source Extensions (MSE) and for certain events you must install the latest version of Adobe® Flash®.

 

Q: Can I watch the Super Bowl on my connected TV?

A: The Super Bowl game and pregame streams will be available through the NBC Sports app to Connected TV users on supported devices.

 

Q: Which Connected TV devices are supported?

A: The following Connected TV devices are supported:

  • Apple TV (3rd generation and below)
  • Apple (tvOS) (Apple TV 4 and 4K)
  • Roku
  • Amazon Fire TV
  • Windows 10 (desktop and tablet)
  • Xbox One
  • Samsung TV (2016)

 

Q: Can I watch the Super Bowl on my mobile device?

A: NFL streaming on mobile devices is restricted to Verizon Wireless users through the NFL Mobile app, as well as the Yahoo Sports app.

 

Q: Can I watch the Super Bowl pregame show online?

A: Users on desktop, connected TV and tablets can watch the full day’s broadcast through NBCSports.com and the NBC Sports app. Mobile streaming is restricted to Verizon Wireless users through the NFL Mobile app.

 

Q: What is required for access to view “Live Streaming” video content?

A: You can access live streams of EVERY NBC Sports event on NBC & NBCSN by authenticating with a cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBC Sports using the Username and Password you use on your providers website. If you do not have, or do not know your Login information contact your service provider.

 

Q: What is required for access to view “Live Streaming” video content?

A: You can access live streams of EVERY NBC Sports event on NBC & NBCSN by authenticating with a cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBC Sports using the Username and Password you use on your providers website. If you do not have, or do not know your Login information, please contact your service provider.

 

Q: Why is authentication being required?

A: Authentication supports our ongoing investment in sports programming for all of our platforms and is consistent with industry trends. Digital platforms require significant investment, and authentication allows us to capture the value of that investment, which in turn allows us to continue to provide cable/satellite/telco customers with high-quality sports coverage wherever and whenever they want at no additional cost. Of course, NBC Sports continues to make premier live sporting events and other sports programming available to all viewers on free over-the-air television through the NBC broadcast network.

 

COMPATIBILITY

Q: What are the minimum web browser and/or hardware requirements for viewing video on NBCSports.com/Live

A: Browser Compatibility:

  • Windows 10 Edge
  • macOS 10.12.6 and above running Safari
  • Latest version of Window/macOS Chrome
  • Latest version of Windows/macOS Firefox
  • iOS 11 Safari and above
  • Latest version of iOS Chrome
  • Android 7 and above

Internet Requirement:

  • Broadband connection with 10000+ Kbps

 

Q: What will be the minimum and optimal operating system requirements for using the Mobile and Tablet Applications?

A: The NBC Sports Mobile and Tablet Applications will support iPhone 4S and above, iPad 2+, iPad Air 1+, iPad Mini 1+ devices running on iOS 9.0 and above, and select Android handheld and tablet devices running on an operating system of 4.1 and above. To ensure the best user experience, make sure that your device has the most recent operating system.

 

STREAMING

Q: Is video on NBCSports.com/Live available in HD?

A: Yes, this online content is available in HD.

 

Q: Can we watch video on NBCSports.com/Live outside of the United States?

A: Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com.

 

Q: Is it possible to watch the video in full screen?

A: Yes, you can click on the ‘full screen’ button that is located on the lower right corner of the video player control bar.

 

Q: What is “Live Streaming” video content?

A: NBCSports.com/Live and its mobile/tablet applications will be the exclusive sources in the U.S. for LIVE video coverage of sports that NBC, NBCSN broadcasts. For details regarding access to live streaming content, click here.

 

 

Q: Can I watch NBC Sports video content on my mobile device?

A: You can watch live events within our Live Streaming application. For more information, check out all of our mobile and tablet application offerings here: https://www.nbcsports.com/mobile.

 

Q: Is there an NBC Sports Mobile or Tablet Application available?

A: Yes, there are two applications available for download on your iPhone, iPod touch or Android handheld device and your iPad or Android tablet device. To see our full mobile application offerings, please check out this link: https://www.nbcsports.com/mobile

 

Q: How do I unlock access to the live video coverage in the NBC Sports App?

A: To access content on NBC Sports you will just need to verify your cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply log in to NBC Sports using the Username and Password you use on your provider’s website. If you do not have, or do not know your Login information contact your service provider.

 

Q: Will there be a cost to download the NBC Sports App?

A: No, all of the mobile and tablet offerings for NBC Sports will be free.

 

Q: Can we watch video on NBCSports.com/Live outside of the United States?

A: Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com.

 

TROUBLESHOOTING

Q: What do I do when the video doesn’t start and is showing a spinner or black screen, or an error message.

A: Try the following steps:

  1. Refresh your browser
  2. Upgrade your browser (Older browsers might not be offering you the premium in speed and security to view this content).
  3. If you would like the best viewing experience, we recommend that you upgrade to the most recent version of your browser. You can select from the following supported browsers:

 

Q: The video stops playing completely.

A: Try the following steps:

  1. Refresh your browser.
  2. Clear your browser’s cache and cookies. If the browser you’re using or a page you’re viewing is displaying problems, try to clear the browser’s cache. If that doesn’t fix the problem, try to clear the browser’s cookies.

 

Q: I cannot hear any audio.

A: Try the following steps:

  • 1. Refresh your browser.
  • 2. If refreshing didn’t help, try the following:
    • Adjust the volume control on your computer and speakers.
    • Adjust the volume control located in the lower left corner of the Player.
    • Restart your internet browser (Internet Explorer, Firefox, Chrome, etc.)
    • Ensure that the volume is turned up on other video players, such as Quicktime, Real Player, or Windows Media player, as this might affect the video player sound.

 

Q: My video is choppy or it keeps buffering.

A: Try the following steps:

  1. Refresh your browser
  2. Quit your browser application entirely and all other unnecessary applications running on your computer, then restart your browser. Avoid using multiple tabs.
  3. If using wireless internet (WiFi), connect directly to your modem or router with an Ethernet cable.

 

Q: I am experiencing issues playing video, does it matter that I have blocked 3rd party cookies?

A: Yes, you will need to unblock 3rd party cookies, in order to view video. In current versions of Firefox, for instance, follow these steps:

  1. In the Firefox menu bar, go to Tools > Options
  2. In the Options screen, select Privacy
  3. Make sure that both “Accept cookies from sites” and “Accept third-party cookies” are checked.
  4. In the “Keep until:” drop-down, select either “they expire” or “I close Firefox”
  5. Click OK to close the Options screen.
  6. Force-reload the page by doing Shift-Reload (Hold down the Shift key on the keyboard, while clicking the Reload button in the browser’s button bar.)
  7. The videos should now play successfully

 

Q: In the NBC Sports Application, the video on my device keeps buffering or is of poor quality. How can I fix this?

A: Watching video is available via a 3G or 4G/LTE connection, but to experience the highest quality of video, connect to a WiFi signal. You can also improve your video quality by making sure you have installed the latest operating system onto your device.

 

Q: When I load the NBC Sports Mobile and Tablet Applications, an error message displays saying I do not have a data connection. What does this mean?

A: If you are receiving an error message stating there is no data connection, make sure you are connected to a 3G, 4G/LTE or WiFi network. You can check the status of your connection in the Settings section of your device. Note: If your device is in “Airplane Mode”, you will not have a data connection and will need to turn the setting off. Video will work with 3G or 4G/LTE connection, however, to experience best video quality connect to WIFI network when available.

 

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Giants among odds favorites for final week of NFL preseason action

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Just like in those Super Bowls a few years back, the New York Giants have got the better of the New England Patriots in their preseason matchups.

The Giants are 2.5-point favorites on the NFL preseason odds against the Patriots with a 38.5-point total for their meeting on Thursday night at MetLife Stadium, according to sportsbooks monitored by OddsShark.com.

It’s the 14th consecutive year they have concluded the preseason against each other and the Giants are 8-2 straight-up and 6-2-2 against the spread in their last 10 preseason meetings against the Patriots, according to the OddsShark NFL Database, with the total finishing UNDER in seven of those matchups.

Giants quarterback Eli Manning hasn’t played in the preseason finale since 2014, which could leave the duties to Davis Webb and Kyle Lauletta. For New England, it’s a near-certainty Tom Brady will be an onlooker, leaving the options to either career backup Brian Hoyer or third-stringer Danny Etling.

Elsewhere, the New York Jets are 1-point road favorites against the Philadelphia Eagles with a 34-point total. The Jets are 1-6 SU and 2-5 ATS in their last seven preseason road games. The Eagles are 3-0 SU and ATS in their last three preseason games against the Jets.

The Baltimore Ravens are 6.5-point favorites against the Washington Redskins with a 35-point total. The total has gone UNDER in seven of their last 10 preseason meetings, with the Ravens owning a record of 7-3 SU and 6-4 ATS.

The Cleveland Browns are 2.5-point road favorites against the Detroit Lions with a 35.5-point total. The total has gone UNDER in six of the Browns’ last seven preseason road games. The Lions are 5-1 ATS in their last six games as preseason home underdogs.

The New Orleans Saints are 5.5-point favorites against the Los Angeles Rams with a 34.5-point total. The Saints are 1-6 SU and ATS in their last seven preseason games as a favorite of 3.0 or more points, with the total finishing UNDER all seven times.

The Tennessee Titans are 1-point favorites against the Minnesota Vikings with a 36-point total. The Vikings are 4-2 ATS in their last six preseason road games. The total has gone OVER in six of the Titans’ last seven preseason home games.

The Houston Texans are 4-point betting favorites against the Dallas Cowboys with a 34.5-point total. The Cowboys are 0-9 SU and 3-6 ATS in their last nine preseason games as a road underdog. The Texans are 8-0 SU and 7-0-1 ATS in their last eight preseason games as a home favorite of at least 3.0 points.

The San Francisco 49ers are 3.5-point favorites against the Los Angeles Chargers with a 35.5-point total. The Chargers are 1-6 SU and 2-5 ATS in their last seven preseason games as a road underdog of 3.0 or more points. The 49ers are 8-0 SU and 6-1-1 ATS in their last eight preseason games against the Chargers.

And the Seattle Seahawks are 3-point favorites against the Oakland Raiders with a 34.5-point total. The Raiders are 1-11 SU and 2-10 ATS in their last 12 preseason games as a road underdog. The Seahawks are 10-2 SU and 11-1 ATS in their last 12 preseason games against the Raiders.

For more odds information, betting picks and a breakdown of this week’s top sports betting news check out the OddsShark podcast with Jon Campbell and Andrew Avery. Subscribe on iTunes or listen to it at OddsShark.libsyn.com.

NFL preseason odds: Cardinals road favorites at Cowboys for Sunday

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Indications that neither Dak Prescott nor Ezekiel Elliott will be exposed to injury while working behind a banged-up offensive line have made the Dallas Cowboys an underdog at home – and that’s proven to be a telling indicator in the preseason over the years.

The Arizona Cardinals are 1-point road favorites on the NFL preseason odds against the Cowboys with a 40.5-point total in a matchup on Sunday, according to sportsbooks monitored by OddsShark.com. It’s only the fifth time the Cardinals have been road favorites in the preseason in the last 25 seasons.

The Cowboys are 3-8 straight-up and 3-7-1 against the spread in their last 11 games as  home underdogs in the preseason, according to the OddsShark NFL Database, with the total going UNDER on seven of those last 11 occasions.

With center Travis Frederick (auto-immune disorder) and guard Zack Martin (knee) each out of the lineup, the Cowboys may follow suit with their quarterback and leading rusher. Rookie quarterback Josh Rosen (swollen thumb) might also be a game-time decision for Arizona, which is 7-3-2 ATS on the road in the preseason since 2013.

The Cleveland Browns are 3-point betting favorites against the Philadelphia Eagles with a 41-point total in a Thursday matchup. The Eagles are 3-8 SU and 4-7 ATS in their last 11 games as an underdog of 2.5 or more points in the preseason. The Browns are 2-5 both SU and ATS in their last seven preseason games as a home favorite, with the total finishing UNDER all seven times.

The New York Jets are 2.5-point favorites against the New York Giants with a 41.5-point total in a Friday matchup. The designated road team is 5-0 ATS in their last five games in this annual preseason matchup, with the total finishing OVER in four of those five games.

The Carolina Panthers are 1-point favorites against the New England Patriots with a 45.5-point total. The total has finished UNDER in five of the Patriots’ last eight preseason road games. The total has finished UNDER in four of the Panthers’ last six preseason home games.

The Minnesota Vikings are 3.5-point betting favorites against the Seattle Seahawks with a 40-point total. The Seahawks are 8-2 ATS in their last 10 preseason road games as the underdog.

The Chicago Bears are 2-point favorites against the Kansas City Chiefs with a 47-point total in a Saturday matchup. Since 2010, the Chiefs are 2-9 SU and 3-7-1 ATS in 11 preseason matchups as a road underdog, with the total going OVER eight times.

The Pittsburgh Steelers are 4-point favorites against the Tennessee Titans with a 45-point total. The Titans are 3-5 SU and ATS in their last eight preseason road games as the underdog. The Steelers are 0-6 ATS in their last six games as a home favorite of 3.0 or more points.

The Jacksonville Jaguars are 3-point favorites against the Atlanta Falcons with a 40-point total. The Falcons are 2-10 SU and 5-7 ATS in their last 12 preseason games as a road underdog. The total has gone OVER in six of the Jaguars’ last nine preseason games when they were favored at home.

And the Buffalo Bills are 1.5-point betting favorites against the Cincinnati Bengals with a 41.5-point total in a Sunday matchup. The total has gone UNDER in six of the Bengals’ last eight preseason games as a road underdog. The Bills are 3-7 SU and ATS in their last 10 preseason home games

For more odds information, betting picks and a breakdown of this week’s top sports betting news check out the OddsShark podcast with Jon Campbell and Andrew Avery. Subscribe on iTunes or listen to it at OddsShark.libsyn.com.